Description of your problem. Please give as much information as possible to help us searching for a solution. Here is some information we might need:

• The type of your problem (membership, connection, payment etc.).

• The conditions in which you encounter the problem (Wi-Fi/wired connection, on every machines or only one, on a new machine etc.).

• The locations where you encounter the problem (in your room, in a common space, in a specific building etc.).